If you would like a super-quick answer to your question, rather than waiting to get a response from the team, then please look through our help section!
As we constantly add in the most frequently asked questions, the vast majority of common questions and their answers will be right here.
About Auction Inspector
- What is Auction Inspector?
- What is in the members’ area?
- How do I receive access to Auction Inspector?
Payment options
- Can I pay using Paypal?
- Can I purchase over the phone?
- Can I purchase Auction Inspector outside the United States?
- How much is Auction Inspector in my currency?
Download area access
- How do I get access to the Members' Area again?
- Forgotton signup email or password?
- Why can't I visit certain pages, or why is the speed very slow?
- How do I change my password?
About Auction Inspector
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What is Auction Inspector?
Auction Inspector is a software that searches eBay's "Want It Now" section for frequently repeated terms which indicate that a lot of people are searching for a particular product. It then measures this frequency against the number of responses from sellers, and returns a figure indicating the "potential" of that product. The idea is that terms with a high demand and low competition from other sellers have high potential as niche markets, and by using Auction Inspector to find these niches you're able to get a head-start on other eBay sellers.
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What is in the members' area?
The members area contains the Auction Inspector software and bonus features for you to download. It also contains links to other useful sites and products, articles, Auction Inspector lessons and support documents for the whole package.
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How do I receive access to Auction Inspector?
Access to our members’ area is provided immediately after payment has been made through our members' area login. You can then login to the members’ area at anytime by signing in on this same page.
Payment options
- Can I pay using Paypal?
Yes, you can pay via Paypal. Just go through the normal order process and you will be given the option.
- Can I purchase over the phone?
Unfortunately, we are not set up to take credit card orders over the phone. Please try one of the other payment options we have listed.
- Can I purchase Auction Inspector outside the United States?
You sure can! However, please note ClickBank (our payment processor) has some automated security features when it comes to credit card transactions, especially with overseas credit cards. For instance, if the country of origin of the credit card and the country where Auction Inspector is being ordered from are different then it is likely that the transaction will be denied.
We recommend trying it and seeing what happens! We do have other payment options available if you are unsuccessful.
- How much is Auction Inspector in my currency?
To convert US$ to your local currency please go to http://www.xe.com/ucc.
Download area access
- How do I get access to the Members' Area again?
Go to the Members Area page and enter your email address and password, and you'll be permitted access to the Members Area. If you have more than one email address, be sure to use the one that you used when you purchased Auction Inspector.
- Forgotton password?
If you've forgotton your login details for the Members Area, simply go to the login page and enter your email address into the "Forgotton your password?" box. Your password will be emailed to you.
- Why can't I visit certain pages, or why is the speed very slow?
This is more likely a problem with your browser settings or internet connection rather than an issue with our site. First contact your internet service provider to rule out this possibility, or try accessing our site from another computer on a different connection. If you're still having problems, email our technical support crew.
- How do I change my password?
To change your password you will need to login to the Members Area and you'll find the "Change Password" option on the front page.
Contact the Auction Inspector support team
If you have a question or issue that isn't answered here, you can email the technical support crew and we'll get back to you as soon as possible. Please allow up to 48 hours for a reply.
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